Terms & Conditions

Effective Date: June 01, 2025

Welcome to La Residencia San Miguel de Allende. By accessing our website or making a reservation, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions govern your use of the La Residencia San Miguel de Allende website and all services offered through it. By using our site, you confirm that you are at least 18 years of age and agree to be bound by these terms.

2. Reservations & Payments

  • Full or partial payment may be required at the time of booking, depending on the rate and package selected.

  • We accept major credit cards and other payment methods as indicated during the booking process.

  • Rates displayed on our website are quoted in the currency indicated and may be subject to applicable taxes and fees.

  • All reservations are subject to availability and confirmation by our team.

3. Cancellation & Refund Policy

  • Cancellation terms vary depending on the rate type and season. Specific conditions will be communicated at the time of booking.

  • Refunds, where applicable, will be processed to the original payment method within a reasonable timeframe.

  • Failure to arrive on the scheduled check-in date without prior notice may result in a charge equivalent to one night's stay or the full reservation amount, depending on the policy applied.

4. Check-In & Check-Out

  • Standard check-in time is [time] and check-out time is [time].

  • Early check-in or late check-out may be available upon request and is subject to availability and potential additional charges.

5. Guest Conduct

  • Guests are expected to treat the property, staff, and fellow guests with respect.

  • La Residencia San Miguel de Allende reserves the right to refuse service or remove any guest whose behavior is deemed disruptive, unsafe, or in violation of these terms.

  • Guests are responsible for any damage caused to the property during their stay.

6. Liability

  • La Residencia San Miguel de Allende is not liable for loss, theft, or damage to personal belongings during your stay.

  • We are not responsible for service interruptions caused by circumstances beyond our control, including but not limited to natural disasters, government actions, or technical failures.

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of La Residencia San Miguel de Allende and may not be reproduced, distributed, or used without prior written consent.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms & Conditions are governed by the laws of Mexico. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in the State of Guanajuato, Mexico.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please reach out to us at [email/contact info].